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Terms & Conditions

Terms and Conditions for The Smalls Crafts Website

Welcome to The Smalls Crafts! These Terms and Conditions govern your use of our website located at thesmallscrafts.co.uk (the "Website"). By accessing or using the Website, you agree to be bound by these Terms and Conditions. Please read them carefully before using the Website.

  1. Acceptance of Terms By using our Website, you affirm that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.

  2. Intellectual Property All content on the Website, including but not limited to text, graphics, images, logos, and software, is the property of The Smalls Crafts or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on the Website without our prior written consent.

  3. Use of the Website (a) You may use the Website for personal and non-commercial purposes in accordance with these Terms and Conditions. (b) You agree not to use the Website for any unlawful or unauthorized purposes, including but not limited to sending unsolicited promotional or marketing materials, transmitting viruses or other malicious code, or interfering with the operation of the Website.

Paper Artwork
Pens

No Return Policy for The Smalls Crafts Products

Thank you for shopping at The Smalls Crafts! We take pride in providing high-quality handmade crafts. As part of our commitment to customer satisfaction, we have established the following No Return Policy, except in cases where the product is damaged during transit.

  1. Product Inspection and Acceptance (a) Upon receiving your order, we encourage you to inspect the products carefully for any visible damage or defects. (b) If you believe that the product is damaged in transit, please notify us within 48 hours of receiving the product by contacting our customer support team at [insert contact details]. We may require photographic evidence of the damage for our records.

  2. Damaged Products (a) In the event that you receive a product that is damaged during transit, we will assess the situation and determine an appropriate resolution. (b) Depending on the circumstances, we may offer a replacement product or issue a refund for the damaged item, including any applicable shipping charges. (c) Please note that we may request the return of the damaged product or additional information to facilitate the resolution process.

  3. Non-Damaged Products (a) Except for damaged products as stated in Section 2, we do not accept returns or provide refunds or exchanges for products purchased through The Smalls Crafts

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